At Hotel Grand Plaza Munnar, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.
Information We Collect
We may collect the following information:
- Name
- Email address
- Phone number
- Booking details
- Check-in and check-out dates
- Special requests submitted through contact forms
- Website usage information through cookies and analytics tools
How We Use Your Information
We use the information collected to:
- Process reservations and inquiries
- Provide customer support
- Improve our website and services
- Send booking confirmations and important updates
- Respond to guest requests
- Comply with legal obligations
Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.
Cookies
Our website may use cookies to enhance user experience, analyze website traffic, and improve functionality. You may choose to disable cookies through your browser settings.
Third-Party Services
We may use trusted third-party service providers for booking management, payment processing, website analytics, and customer support. These providers are required to maintain the confidentiality of your information.
External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us directly.
Contact Information
For any privacy-related questions, please contact Hotel Grand Plaza Munnar through the contact details provided on our website.